Our culture
Collaborative, innovative and forward-thinking.
Some of the great brands we work with:
What’s working at LightSpeed like?
Having worked remotely since 2014, our mature team is self motivated and makes the most of flexi time to meet realistic commitments and goals. Using well planned strategy, we’re able to avoid unexpected issues but are also able to step up and deal with challenges when required.
Remote Team since 2014
We’re firm believers that people are at their most productive when they’re in the most comfortable space, mentally and physically. This is why we all work from remote workspaces where we’re able to cater our work environments to our needs.
Helping your site evolve through collaboration and innovation
As verified WordPress and WooCommerce experts, we keep a close eye on the latest developments, updates and innovations that can improve and accelerate the performance and functionality of the websites we deliver.
As and when your needs change and evolve, we use our collaborative approach to assess and advise how and where we believe optimisations and improvements would serve your objectives best. The final outcomes and implementations will always be informed by the objectives of your business and how your website helps you meet them.
These are some of the ways we enhance website performance to increase engagement and conversions:
- A/B testing
- Accessibility
- Brand personality
- Fast page speeds
- Scalability
- SEO optimisation
- Tight security
- UX Enhancements
What’s involved?
1. Research Workshops
2. Wireframes Design
3. Development
4. Testing
5. Regular status calls
6. Continuous improvements
Steps to success:
Long-term collaboration, constant and responsive support, and a website that is performing at its best.
- Identify Problems
- Propose solutions
- Prototype and build
- Launch improvements
Meet Our Team
An experienced team of thinkers, innovators and creators that offer unique skills and perspectives.
We’re a tight, self-motivated and collaborative team of individuals that contribute unique skills to every project we work on. Meet some of the people behind the scenes. Each one of us offers a unique perspective and skill to deliver to your business needs.
We truly believe that we do our best work when we work collaboratively. An experienced team of thinkers, innovators and creators:
Ash Shaw
CEO
Ash steers the business forward and beyond. He’s passionate about WordPress, web design and building awesome user experiences. A networker at heart, he’s been attending WordCamp community events since 2008.
Barbara Kerr-Shaw
CFO
Barb fills a number of roles at the company, ranging from financial administration to project and client relationship management. She also looks after the team’s wellbeing and all things HR-related.
Warwick Booth
Lead Developer
Warwick is LightSpeed’s lead developer. Apart from building exceptional websites with his coding skills, he is involved in project planning, mentoring his team mates and reviewing their code.
Chris Vancoillie
Systems Administrator
Chris is LightSpeed’s Systems Engineer, Network Architect and Database Administrator. He looks after the 120+ websites that we host, keeping everything running smoothly on our servers and our clients happy.
Justin Abrahamse
Developer & Web Designer
Justin is LightSpeed’s frontend developer, focusing on web design to code and user functionality. He also assists with backend development, theme updates and is accomplished on Mailchimp, SEO and SEM platforms.
Adam Wale
Branding & Web Designer
Adam is our web designer with over a decade of experience in creating thoughtful and innovative design solutions. He brings LightSpeed’s client brands to life.
Lourens Visser
Support Happiness Engineer
Lourens joined us in January 2023 and will be managing our projects and handling support requests, as well as ensuring an agile and efficient workflow in our team.
What’s it like working at LightSpeed? Remote Work
Here at Lightspeed we’re firm believers that people are at their most productive when they’re in the most comfortable space, mentally and physically. It’s a no-brainer, really, that we all work from remote workspaces where we’re able to cater our work environments to our needs.
It’s also completely necessary that we adapt a remote work setup, as our employees are spread out across the globe, in South Africa, Brazil, Italy and Chile. Keeping the team working well while spread out is made possible through our use of well-defined daily, weekly and quarterly goals, as well as KPA reviews which happen twice a year. We rely heavily on collaborative technologies and software to keep in touch with each other and work effectively.
Check out our remote work spaces from 2016, 2017and 2019.
Team Retreats
While we work mostly remotely and around the world, we take time every year to have a team meetup to catch up with each other, get a rundown of what we’ve all been working on, and of course to have a bit of fun and relax and reward ourselves for the hard work we’ve been doing. Check out our posts about our recent team getaways in 2016, 2017 and 2018.
What we look for
We like to think of ourselves as a curious, self-motivated, friendly, independent and collaborative team that thrives on open communication and strong support of each other. Take a look at what we had to say about our hiring process if you’d like to know more.
We care about the web and the world, and make sure that the people who work for us and with us do too. In light of this, we ensure that our team members stay up to date with the latest news and technologies in their respective fields, allowing for an hour of study time every day – and we encourage them to share their learnings with the rest of the team too.