Why LightSpeed Support?
Our support service ensures that your site will have no down time at all. We’re so sure we can provide the support you need, we offer a 30-day money-back guarantee.
Daily backups
Security scans
Regular updates
Reporting
Professional advice
We are here for you and your business!
Find the perfect support solution for your website with LightSpeed
Prepaid monthly support packages
From R 2,250 ex VAT
Well take care of your site so that you can run your business!
- Daily backups
- Software updates
- Monitoring and security
- Advice and assistance
- Reporting
- Content management
LightSpeed cares about your success
Ensuring that your website is up to date and well managed shouldnt be a chore. Our experienced team is ready to support you and your business.
LightSpeed’s Gutsy Guarantee
We pledge to deliver your website on-time, within budget, and as scoped. If we break any of our promises, we will work diligently until your requirements are met.
White Glove Service
Our support service ensures that your site is always up and running. We take care of your site’s day-to-day needs, as well as any issues that arise. And with our monitoring systems, we know the moment something happens.
We’ll run your website so you can run your business
Let LightSpeed take care of your site post-launch. We’ll see to all your site’s day-to-day necessities and any issues that may arise.
What they sayClient reviews
Izak Van Heerden
Development ManagerWe approached LightSpeed because we needed a WooCommerce plugin to integrate our clients into the PayOn payments platform. From the…
Richard Laburn
Londolozi MarketingThe team at LightSpeed are professional, organised and very good at what they do. It was a pleasure to work…
Julien Perreard
Group Head of Digital & Online for Giltedge AfricaWe’ve been keeping a close watch on LightSpeed since they started their Tour Operator project; we were specifically interested in…
Eva Sittig
Head of Global Communications | Lufthansa InTouchLightSpeed is managing the MailChimp account on behalf LH InTouch. The tasks include, RSS campaigns, List segmentation, Integrate WordPress plugin…
Tony Bales
CEO | Epping PropertyLightSpeed initially facilitated the development of our website 7 years ago. They have also hosted our website since inception. Early…
Kate Bergh
Owner | Cedarberg AfricaThe review brought up some interesting points of improvement. It is clear that you took your time to personalize our…
Stephan Sliwensky
Marketing Director | DOCaddressLightSpeed developed our brochure website some years back, we elected to use our own hosting and we didn’t keep our…
Melissa Stroh
Safari HotelsSafari Hotels has worked with LightSpeed for a number of years. As a referral to us, we have enjoyed the…
Charlotte Metelerkamp
Head of Sales & Distribution | Classic VillasI was approached by LightSpeed as we were looking to vastly improve on a website which was not performing at…
Clients we support
Some of the team you’re likely to meet
Ashley Shaw
Chief Executive OfficerAs founder and CEO of the company, Ashley’s time is split between generating or nurturing leads around the world, client consultation and managing his team.
Barbara Kerr-Shaw
Chief Financial OfficerBarbs looks after the financial aspects of our business, account management, office administration, our fabulous team and the resident 6 felines.
Ignatius Vermaak
Technical LeadIggi develops technical specifications for our WooCommerce projects, manages our developers, handles support requests and ensures an agile workflow.
Garth Glaum
Project ManagerGarth is LightSpeed’s Project Manager. Garth was a project manager in KwaZulu-Natal for several years, before relocating to Cape Town.
