The WooCommerce Shipment Tracking extension allows you to offer tracking numbers to your customers via email and order pages. In this blog post, I’ll give you a brief overview of how this extension works.

How the WooCommerce Shipment Tracking extension works

Wendren owns an eCommerce store called The Wren Design. She offers international as well as local shipping and needs to track the orders that she sends to customers. The WooCommerce Shipment Tracking extension is made especially for WooCommerce and she decides to enhance her store with this plugin.
After installing and activating the extension, she is now able to add shipment tracking to her orders. She goes to WooCommerce>>Orders and from there she chooses to edit a single order. On the Edit Order page, she can see customer details such as order status, customer notes, billing details and contact details. She can also see a section on the right for Shipment Tracking. She decides to go to the post office and send the parcel to the shipping address.
Shipment Tracking extension
Once she finished shipping the parcel, she returns to the Edit Order page. Under the Shipment Tracking section she now has the opportunity to add a tracking number. Since she used the South African Post Office, she chooses “SAPO” under the Provider section. Thereafter, she enters the tracking number in the field underneath. She adds a date under the Date Shipped section and marks the Order Status section as “completed”. The customer will automatically receive and email with the tracking number when the order status is set to “completed”.
Below is a list of supported postal service providers:

  • Australia Post
  • Canada Post
  • SAPO
  • City Link
  • DHL
  • DPD
  • ParcelForce
  • Royal Mail
  • TNT Express (consignment)
  • TNT Express (reference)
  • Fedex
  • OnTrac
  • UPS
  • USPS

When you choose one of the supported providers, a tracking link will be automatically added to the customer email. The customer will be able to click on the “Click here to track your shipment” link and view their parcel status. In Wendren’s case, she chose to use SAPO, which is a supported provider. If she used a provider that isn’t on the list above, she would have chosen the “custom” option under Provider. Thereafter, she would insert a custom tracking link where the customer can view their parcel status.


The Shipment Tracking extension for WooCommerce is an easy to use plugin that can add something very essential to your WooCommerce store. Instead of having to send a tracking number to your customers manually, you will be able to send it through in the same email as the order completion notification.