Website Development and Hosting Terms & Conditions

Website Development & Hosting Terms & Conditions

  1. All cost estimates are valid for 30 days.
  2. All costs exclude VAT @ 15%.
  3. All projects over R10,000 require a 50% deposit on commencement of work, with the balance of 50% payable on completion of the work.
  4. Invoices submitted for payment are required to be settled within 7 days.
  5. The final invoice will be submitted on completion of the work and is required to be settled before the live deployment is commenced.
  6. If at any stage the project is cancelled, payment will be due for all work completed up to the formal cancellation date (cancellation is required in writing).
  7. Once the specification for the website design has been finalised and work has commenced, any new requirements, or changes to existing specification (“scope creep”), will fall outside of the agreed cost and a new cost estimate will be provided for the additional work @ an hourly rate of R850.00 per hour ex VAT.
  8. Initial project progress communication between Client and LightSpeed Development will be in the form of regular email updates from the LightSpeed project manager. Regular email updates will continue throughout the project.
  9. When the website development is at a point where it is ready for client viewing, we will provide the beta link to Client, and Bugherd will be used as the communication tool for feedback on the website (LightSpeed will provide Bugherd guest access to Client).
  10. The two parties agree that progress is dependant on regular updates between Client and LightSpeed.
  11. Once the live site has been launched there will be a period of 7 working days in which to report any issues with the website that are directly related to LightSpeed’s work. If there are no issues reported during this time, we will assume full sign­off of the website and any further requests will be quoted @ an hourly rate of R850.00 per hour ex VAT.
  12. On completion of the project, the complete website (files, images, documents, database, etc) will be the property of Client, hosted on LightSpeed’s servers.
  13. If LightSpeed is not hosting your site we require full and final payment prior to deploying any changes to the live site
  14. Should either the Client or LightSpeed Development wish to cancel the hosting of the website on our servers, one calendar month’s notice will be required from either party. A full backup of the website files and database will be provided to Client in a secure online link.
  15. If a hosting account goes unpaid for 3 months, a hosting termination notification will be submitted, giving 2 weeks notice for the site to be removed from our servers and the account will be suspended.
  16. Browsers such as Chrome, Firefox, Opera, Internet Explorer and Safari render websites differently, which in turn makes the website look and function slightly differently over the different browsers. To counteract this, time is spent by developers to create websites in such a way that the experience does not differ across browsers. However, Internet Explorer version 10 and below use an outdated web browser framework. Functionality and styling that web designers use do not render correctly in these versions of IE. Should you, the client, explicitly require the website to be fully functional in IE10 and below, this will require substantial additional development costs. We also do not support the following browsers and operating systems:
    • Android 2.3.7
    • Android 4.0.4
    • Android 4.1.1
    • Android 4.2.2
    • Android 4.3
    • Baidu Jan 2015
    • IE 6 / XP
    • IE 7 / Vista
    • IE 8 / XP
    • IE 8-10 / Win 7
    • IE 10 / Win Phone 8.0
    • Java 6u45
    • Java 7u25
    • OpenSSL 0.9.8y
    • Safari 5.1.9 / OS X 10.6.8
    • Safari 6.0.4 / OS X 10.8.4
  17. LightSpeed Development reserves the right to revise, amend, or modify these Terms and Conditions, and any of our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our Terms and Conditions.
  18. Any notice to be given by either party to the other may be sent either by email, or recorded delivery to the address of the other party as appearing in this Agreement.